Operate


Achieve high quality and a reliable service

Continued focus on your solution ensures your success and happy users

Client Adopted SoP
Based upon your general strategy and best practice, the document will serve as a guideline for when and how to do service and patch maintenance
Monitoring Services
We want to make sure, that you can rest easy, knowing there is someone keeping an eye out for your installation and reacting if something is wrong
Guardian Angel
Do you need expert advice from one of our Skype for Business consultants, but are doing all the work yourself and just need the reassurance that you are doing the right thing? Then take advantage of the Guardian Angel.
Support
Let your IT Resouces be effective and being able to use their competencies the right way. Let RackPeople help our organization, delivering optimal 1st and 2nd level support.
SPOC + Contract Management
Avoid being caught in the middle of a technical “fight” let RackPeople be your Single Point Of Contact to your Telco, Network operator etc., and let us manage your service contracts. This will give you the opportunity to concentrate on more important matters.
Health Check and Service agreement
With a Service Agreement from RackPeople, we perform monthly health checks, patching and general service management, resulting in a report containing eventual findings and results, as well as guidelines on how to fix issues should they arise.